Positions open (click on job title for details)

Family Support Manager / Case Manager

About us

Building Peaceful Bridges (BPB) is a nonprofit organization supporting people of all faiths whose mission is to foster multicultural relationships by assisting in the integration of newcomers and educating communities on the challenges facing refugee/parolee/asylee populations through their stories. We invite you to visit www.buildingpeacefulbridges.org to learn more.

The need

The Family Support Manager / Case Manager manages the Mentoring Team which assists in newcomer family resettlement providing weekly visits, offering cultural counseling, education, tutoring, companionship, and a host of other friendly services. BPB’s goal is to “bridge the gap” between the resettlement agency and the refugee family’s self-sufficiency.

The Family Support Manager / Case Manager will report to the President of the Board of Directors.

Responsibilities and Duties

The Family Support Manager / Case Manager will:

  • Commit to the mission, vision, and goals of BPB
  • Manage and train team leaders that mentor newcomers
  • Develop short and long term goals for the newcomers
  • Schedule and lead monthly team lead meetings
  • Attend weekly BPB Staff Meetings
  • Maintain case files, interact with government agencies and coordinate in-kind donations

Skills and Qualifications

The Family Support Manager / Case Manager needs to have:

  • Strong verbal and written communications skills
  • Ability to manage teams
  • Sensitivity to and respect of cultural differences
  • Ability to troubleshoot situations with strong attention to detail
  • Ability to work as a team member and independently, with a high level of self-motivation
  • Exceptional interpersonal skills, including keen listening ability and relationship building
  • Must have reliable transportation and valid insurance for the performance of duties; mileage reimbursed
  • Conversant in other languages a plus, but not required
  • An open mind, a global world view, and a strong sense of humor

Education and experience

  • Bachelor’s degree, preferably in Social Work or behavioral/human services field
  • Three – five years of experience providing case management and/or social services preferred.
  • Multicultural experience.

Hours and benefits

Salary based on experience – 40 hours. No benefits at this time.

Administrative Assistant

Reports to: President, Building Peace Bridges
Hours: 20 hours/week Pay Rate: Commensurate with experience
Essential duties and responsibilities:

  • Check BPB email to triage important emails to bring to the President’s immediate attention. Create a to-do list from the emails and craft reply responses.
  • Monitor incoming donations and enter them into the database. Generate thank you letters, in conjunction with the President’s and distribute by email.
  • Schedule BPB meetings for the President and the team both virtual and in-person. Assist the President with generating an agenda for meeting, taking, and distributing detailed minutes.
  • Organize and maintain folders and documents in BPB’s Google shared drive.
  • Assist in the preparation of regularly scheduled reports (Quarterly Newsletter and Impact Report)
  • Assist in the development of PowerPoint presentations for BPB meetings (Board meetings, annual strategy meeting)
  • Assist the President with all aspects of meeting preparation and planning.
  • Taking other administrative tasks as identified.
  • Represent BPB in all interactions (both internally and externally) with compassion, professionalism, discretion, and competence.


  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
  • Excellent time management skills and the ability to prioritize work.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multitask.
  • Prior administrative experience.

Apply now

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